Last Updated: August 21st, 2024

Introduction

This Privacy Notice describes the privacy practices of Alexander’s Heating & Air Conditioning (“Alexander’s” “we,” “our,” or “us”) in connection with the alexandersheating.com website and any other website that Alexander’s owns or controls and which posts or links to this Privacy Notice, and its related products and services (collectively, the “Site”).

Please read this Privacy Notice carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, your choice is not to use the Site. By accessing or using the Site, you acknowledge this Privacy Notice.

Updates to This Notice

We may update this Privacy Notice based upon evolving laws, regulations and industry standards, or as we may make changes to our Site. We will post changes to our Privacy Notice on this page and encourage you to review our Privacy Notice when you use our Site to stay informed. We will take appropriate measures to inform you, consistent with the significance of the changes we make. If you disagree with the changes to this Privacy Notice, you should discontinue your use of the Site.

Children

The Site is not directed to, and we do not knowingly collect Personal Information from, anyone under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information, they should contact us. We will delete such information from our files as soon as reasonably practicable.

Personal Information We Collect

Information You Provide Us

We may collect information that personally identifies you such as your first name, last name, address, email, phone number, and any other information you provide to us that may be used to reasonably identify you (“Personal Information”) when using the various forms on our website including our contact form.

Information We Automatically Collect

When you visit the Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device using cookies and similar technologies. Additionally, as you browse the Site, we may collect information about the individual web pages or services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Cookies & Similar Technologies

We use cookies (small, often encrypted, text files that are stored on your computer or mobile device) and similar technologies (“Cookies”) to provide you with certain functions on our Site and help collect data. This section explains how we use Cookies to collect information about the way you use our Site and how you can control them.

How We Use Cookies

We use Cookies to track how you use our Site by providing usage statistics. Cookies are also used to deliver our information (including updates) and allow account authentication based on your browsing history and previous visits to the Site. Information supplied to us using Cookies helps us to provide a better online experience to our visitors and users and send marketing communications to them, as the case may be. We may combine the information we collect from Cookies with Personal Information that we have collected from you to learn more about how you use our Site to improve it.

Types of Cookies

  • Strictly Necessary: These Cookies are necessary for the Site to work properly. They include any essential authentication and authorization Cookies for our Site.
  • Functional: These Cookies enable technical performance and allow us to remember the choices you make while browsing our Site, including any preferences you set. They also include sign-in and authentication Cookies and IDs that enable you to return without additional sign-in.
  • Performance/Analytics: These Cookies allow us to collect certain information about how you navigate the Site and services running on your device. They help us understand which areas you use and what we can do to improve them.
  • Targeting: These Cookies are used to deliver relevant information related to our Site to an identified machine or other device (not a named or otherwise identifiable person) which has previously been used to visit our Site. Some of these types of Cookies on our Site are operated by third parties with our permission and are used to identify advertising sources that are effectively driving customers to our Site.

How to Control and Delete Cookies

Cookies can be controlled, blocked or restricted through your web browser settings. Information on how to do this can be found within the Help section of your browser. All Cookies are browser specific. Therefore, if you use multiple browsers or devices to access websites, you will need to manage your Cookie preferences across these environments.

For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.

How We Use Personal Information

  • To provide, operate and improve the Site;
  • To fulfill any requests you place using our Site;
  • To establish and maintain your account on the Site;
  • To communicate with you about the Site, including by sending you announcements and administrative messages;
  • To personalize your experience with the Site and communicate with you;
  • To provide support and maintenance;
  • To respond to your request and feedback;
  • To provide you with Alexander’s marketing communications;
  • To help us advertise the Site and display advertisements to you;
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
  • To comply with legal obligations; and
  • With your consent.

Contact Us

For questions or comments about this Privacy Notice and our privacy practices, contact us at:

Alexander’s Heating & Air Conditioning
14691 NE 95th St.
Redmond, WA 98052